The Emotional Bank Account

You have to deposit trust before you can expect to make any substantial withdrawals with most people. I learned this many years ago with one of my employees. This person was very reluctant at first but became my best team member contributing hugely to the result in the end. In all relationships be a net giver and deposit something in their emotional bank account. That way you earn the right to make withdrawals when needed.

~ by pdna on January 13, 2008.